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Read more at business.financialpost.com Participants at the 35th Annual Financial Outlook 2012 answer questions from the audience.
Visit www.financialpost.com FP Innovators: Leaders from Canada’s most innovative companies talk about their biggest successes — and challenges — in a new Financial Post series.
Visit www.financialpost.com FP Innovators: Leaders from Canada’s most innovative companies talk about their biggest successes — and challenges — in a new Financial Post series.
Visit www.financialpost.com FP Innovators: Leaders from Canada’s most innovative companies talk about their biggest successes — and challenges — in a new Financial Post series.
Visit business.financialpost.com Canadian innovators give business and life lessons to Financial Post readers … In 30 seconds or less.
Visit www.financialpost.com FP Innovators: Leaders from Canada’s most innovative companies talk about their biggest successes — and challenges — in a new Financial Post series.
Micah Solomon is a top speaker and adviser to business on customer service issues and on the customer experience. Deemed the “New Guru of Customer Service Excellence” by The Financial Post, Solomon is a renowned entrepreneur and business leader. Solomon is the co-author of the groundbreaking best seller, Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organization. At the podium, Solomon combines general principles with detailed, insider knowledge and strategies that will keep your competitors scrambling, your customers coming back day after day, and your bottom line showing better and better results
Visit www.financialpost.com FP Innovators: Leaders from Canada’s most innovative companies talk about their biggest successes — and challenges — in a new Financial Post series.
Richard Worzel is Canada’s leading futurist, with a client list that includes such companies as IBM, 3Com, Scotiabank, the National Research Council, and Ford Motor Company. Last year, he led Novo Nordisk, the multinational pharmaceutical company, through a six-month scenario planning process, at the end of which they invited him to join their board of directors. He has written articles on the future for The Report on Business, The Globe & Mail, and The Financial Post, among others. Since 1979, he has run his own consulting firm, helping companies and organizations plan and prepare for the future. Richard has written five best-selling books, including “The Next 20 Years of Your Life.” His latest book, Who Owns Tomorrow, reached the Financial Post’s best-seller list in the second week of publication